Freelance or Freelancer?
I’ve been reading a few freelancer blogs for a couple of years, and although I’ve found much of their advice useful, it seems like a lot of their posts are focused on the stay-at-home freelancer that is trying to build up a decent list of regular client. There doesn’t seem to be much for the contract freelancer that works in slightly longer term roles at a clients offices.
In the IT support world, the separation is more apparent — you’re either a company trying to gain multiple clients and grow your business, or you’re a contractor that moves from role to role (usually).
I guess I’d like to pass on some of my experience as an IT support contractor, a stay at home freelancer, an employer of freelancers (in a permanent management role) and now a contract freelancer in web development myself.
It’s all about your professional attitude
When I was employing freelancers on a regular basis, I was often shocked at some of their attitudes (and sometimes their aptitude) when they arrived at the studio. Over a few years I met a range of scruffy, uninterested, half asleep developers that were more interested in putting their personal view across (or playing online games) than getting some work done. Of course I also got to work with some folks that were awesome, switched on and made their presence missed when their time on a project was over.
Add some value
There are some key things you can do to make yourself valuable to a team, and make a positive impact on the people you work with:
Keeping positive
It’s not about being the most hyper and cheery person in the room (that can get very old, very quickly). It’s more about keeping positive about any task that you’re set, and being positive that you can help get things done in the right way. This means that you’ve got to know your stuff, and can be confident that if you don’t know the answer to a problem, you can use your skills to work it out. The wrong way to deal with dull tasks is to argue, or even sulk about it (worryingly, I’ve seen this more than once).
Being awake and alert
This may be obvious to most people, but turning up to a freelance gig yawning, not paying attention, or being distracted by other things is a sure fire way to annoy the person who is employing you. You’re there because they need your skills, and they are likely to get frustrated with someone who acts like they’re just another ‘bum on a seat’.
Remember you’re there to help
If you’ve seen a clients problem or issue happen before, and you can contribute in a meaningful way, then make sure you do so (but remember to be tactful). If you see some team members going through the ringer trying to fix an issue that you can solve, and you stay quiet, but let them know after they’ve fixed it, you’re not going to win any friends.
Make sure your skills are better than average
As a freelancer you need be at the top of your game. No excuses. If your skills don’t justify your wages, why should someone employ you? Don’t be a big head tho, another way to lose friends is to try and tell everyone you know everything. If you do know a lot more than the people around you, then introduce your knowledge gently. No one likes to be made to feel like they don’t know what theyr’re doing. And remember to soak up your environment like a sponge: if you get the chance to work in a new methodology, or technology, then learn as much as you can about it while you’re there.
Be sensitive to other people
This is something that came up very recently on a contract for me, but remember that how you see the world is not necessarily the way that everyone else does. Try to be aware that phrases you use might not fit in with the company environment (I’m not talking about swearing here), and without fail be ready to admit that you might be wrong and apologise where necessary.
Don’t mention the money
It goes without saying, but you should never talk about your rate, or the money you earn each year. It’s boring for a start, but it can also unsettle people who might otherwise be happy with their job, and possibly make them resent you. Freelancing isn’t a popularity contest, but it helps if the people you work with enjoy working with you.
I’m sure there’s a few more things that I’ve forgotten, but hopefully this will help someone out.
